IAAPA Expo Orlando 2023 Automated integration and event support

Systems integration, process automation, consulting, on-site event support

About IAAPA

IAAPA is a leading global association for professionals in the attractions industry.

Every year, IAAPA organises several Expos around the world, where industry professionals can network and share best practices.

The Challenge

Learn how EPEAK Studio deployed automated integrations for a large trade show.

IAAPA is a large scale, global organisation with members and events in all regions of the world.

To manage their events, IAAPA relies on several tools and data sources. This includes registration of attendees, membership database, and on-site exhibitors and booth management.

Our mission is to combine information from these data sources and make them converge in one central point: IAAPA Connect+, IAAPA’s dedicated event platform.

To achieve that, we deploy highly efficient automated integration processes. Read on to learn more!

What we did

We capitalized on the work done for IAAPA Expo Europe 2023 and made it even faster and easier to use.

Integration Excellence

Advanced Synchronization: Our integration surpasses conventional methods, achieving a seamless experience. Attendee data, including access types, extra-ticket classifications, and demographics, undergoes full synchronization.

Innovative Badge ID/QR System: We’ve implemented a sophisticated Badge ID/QR system, overcoming data limitations through reverse engineering solutions.

Comprehensive Third-Party Integration: Integration with CDS Ticketing, A2Z/Personify, Swapcard, and MapsPeople/Mapindoors enhances event functionalities.

Performance and Scaling: Our system is fast, syncing a 40,000-attendee show in under an hour and providing near-real-time efficiency for subsequent syncs.

Reliable System: Over 2.4 million automated operations performed during the 10-day event period showcase the robustness of our integration.

Expanded Services

VIP Support: Premium VIP Support tailored for Hosted Buyers, VIPs, and Executives adds an extra layer of personalized service.

Digital Event Operations: Our consulting services specialize in the digitalization of event operations, bringing innovation to every aspect.

Unmatched Achievements:

Efficient Updates: We’ve achieved results unattainable with manual labour, efficiently updating a large volume of registration changes during peak demand times.

Simplified Onboarding: User onboarding for the event app is now a streamlined three-step process: acquire the app, click on the email to log in, and enjoy the event hassle-free.

Enhanced Data Reliability: Our refined client-side modification process significantly increases data reliability, ensuring a smoother event experience.

Results

EPEAK Studio’s expertise in process automation yielded excellent results for Expo Orlando 2023, with seamless data integration.

VIP User support made the difference for hosted buyers and executives, with a personalized level of support.

Finally, attendees and exhibitors benefitted from a unified event experience in Connect+, completely integrated with their registration data and other information.

1181 Digital Exhibitor Booths
41K+ Registrants
7 Third-Party Integrations
2.4 Million Automated Operations

Event App

Swapcard

Headquartered in Paris and founded by three childhood friends, Swapcard offers a combination of virtual and hybrid events, event mobile and web app, meeting and matchmaking software and an exhibitor retrieval system. As of late 2019, Swapcard has offices in Dubai and Canada, and was in the process of opening offices in the United States.

Event Venue

Orange County Convention Center

The Orange County Convention Center (OCCC), located in the heart of Orlando, Florida, is one of the largest and most versatile convention centers in the United States. Spanning over 7 million square feet, it hosts a wide range of events, from trade shows and conventions to corporate meetings and special events. Situated close to world-class attractions, dining, and accommodations, the OCCC offers cutting-edge facilities and a prime location for business and networking opportunities.

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