IAAPA Expo Asia 2025

We deploy automated processes and integrate new tools to save over 400k manual operations

About IAAPA

IAAPA is a leading global association for professionals in the attractions industry.

Every year, IAAPA organises several Expos around the world, where industry professionals can network and share best practices.

EPEAK Studio’s automation has transformed how we manage our event app, saving us time and ensuring attendees always have the latest information. Their on-site support made adoption seamless, enhancing the event experience for everyone.
Rena Quinata
Sr. Manager, Marketing Systems and App Manager, IAAPA (International Association of Amusement Parks and Attractions)

Services

The Challenge

Learn how EPEAK Studio supported IAAPA during Expo Asia 2025 in Shanghai, China by providing strategic technical consulting and streamlining integration with 5 tools and data sources.

Hosting an event in China involves navigating a unique regulatory environment and adapting to local communication platforms and cultural expectations.

Strong with years of experience supporting IAAPA during events in various locations throughout the world, EPEAK Studio worked hand in hand with local partners to ensure seamless data integration.

Read on to learn how we redefined and streamlined the data integration strategy during IAAPA Expo Asia 2025.

What we did

EPEAK Studio designed and delivered a complete new integration with a new third party tool, as well as feature updates to existing integrations.

Booth space allocation tool integration

We designed and implemented a brand new, full-featured integration with an exhibitor booth space allocation tool (Map Your Show).

These automated processes allows exhibitors and event organisers to access it directly from Connect+, in line with IAAPA’s strategy to make Connect+ the focus of their event’s digital experience.

Feature updates

As a continuation of previous updates, we added features to the existing Salesforce and Fonteva integration.

Building on a continuous improvement effort, we deployed a unique identifier system to reconcile exhibitors between 4 systems and data sources. As a result, exhibitor management becomes easier, with far less risk of data duplication, and easier error spotting for event organizers.

Session access control

Event access control can follow a complex set of rules based on ticket type and other factors. Instead of manually managing access control for paid sessions and extra content, we developed advanced automated features to set it up automatically.

As a result, event organisers save considerable time on manual operations, while attendees enjoy a transparent experience without any access control issues.

Additional Event Support Services

Our team provided expert technical and strategy consulting during the planning phase and provided on-site support to attendees and organisers during the event.

Results

EPEAK Studio’s focus remains the same – making life easier for event organisers and event-participants.

Indeed, our continuous improvement strategy keeps delivering results, with each edition of IAAPA benefitting from new features making event management easier.

Ultimately, this allows event organizers to focus on running their events smoothly rather than getting bogged down with manual operations.

350+ Exhibitors
+53% Attendees
400k+ Manual Operations Saved
5 tools integrated

Event App

Swapcard

Headquartered in Paris and founded by three childhood friends, Swapcard offers a combination of virtual and hybrid events, event mobile and web app, meeting and matchmaking software and an exhibitor retrieval system. As of late 2019, Swapcard has offices in Dubai and Canada, and was in the process of opening offices in the United States.

Event Venue

Shanghai New International Expo Center (SNIEC)

The Shanghai New International Expo Centre (SNIEC) is one of Asia’s leading exhibition and convention venues, located in the Pudong district of Shanghai, China.

With modern facilities, extensive exhibition space, and convenient access via public transportation, SNIEC plays a key role in connecting global businesses and fostering economic and cultural exchange between China and the rest of the world.

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