# IAAPA Expo Orlando 2023 Automated integration and event support Systems integration, process automation, consulting, on-site event support EPEAK Studio deploys automated integration between data sources for IAAPA to make information transfer 99% faster and error-free. We handle information from 7 data sources for 41K registrants and 1200 exhibitors, automating... ## The challenge Learn how EPEAK Studio deployed automated integrations for a large trade show. IAAPA is a large scale, global organisation with members and events in all regions of the world. To manage their events, IAAPA relies on several tools and data sources. This includes registration of attendees, membership database, and on-site exhibitors and booth management. Our mission is to combine information from these data sources and make them converge in one central point: IAAPA Connect+, IAAPA's dedicated event platform. To achieve that, we deploy highly efficient automated integration processes. Read on to learn more! ## What we did We capitalized on the work done for IAAPA Expo Europe 2023 and made it even faster and easier to use. Integration Excellence Advanced Synchronization: Our integration surpasses conventional methods, achieving a seamless experience. Attendee data, including access types, extra-ticket classifications, and demographics, undergoes full synchronization. Innovative Badge ID/QR System: We've implemented a sophisticated Badge ID/QR system, overcoming data limitations through reverse engineering solutions. Comprehensive Third-Party Integration: Integration with CDS Ticketing, A2Z/Personify, Swapcard, and MapsPeople/Mapindoors enhances event functionalities. Performance and Scaling: Our system is fast, syncing a 40,000-attendee show in under an hour and providing near-real-time efficiency for subsequent syncs. Reliable System: Over 2.4 million automated operations performed during the 10-day event period showcase the robustness of our integration. Expanded Services VIP Support: Premium VIP Support tailored for Hosted Buyers, VIPs, and Executives adds an extra layer of personalized service. Digital Event Operations: Our consulting services specialize in the digitalization of event operations, bringing innovation to every aspect. Unmatched Achievements: Efficient Updates: We've achieved results unattainable with manual labour, efficiently updating a large volume of registration changes during peak demand times. Simplified Onboarding: User onboarding for the event app is now a streamlined three-step process: acquire the app, click on the email to log in, and enjoy the event hassle-free. Enhanced Data Reliability: Our refined client-side modification process significantly increases data reliability, ensuring a smoother event experience. ## Results EPEAK Studio's expertise in process automation yielded excellent results for Expo Orlando 2023, with seamless data integration. VIP User support made the difference for hosted buyers and executives, with a personalized level of support. Finally, attendees and exhibitors benefitted from a unified event experience in Connect+, completely integrated with their registration data and other information. Key numbers: 1181 Digital Exhibitor Booths fa fa-star 41K+ Registrants fa fa-users 7 Third-Party Integrations fa fa-puzzle-piece 2.4 Million Automated Operations fa fa-tachometer --- EPEAK Studio case study, delivered 2023-11-18: https://epeakstudio.com/work/iaapa-expo-orlando-2023-automated-integration-and-event-support/